The year 2020 heralds another decade rich with disruptive technology trends. Some of these technologies are already commonplace, however, the proliferation of new use cases and applications will see industry grappling with the two benefits and opportunities. The key strategic technology trends in 2020 will include hyper-automation, blockchain, and artificial intelligence security, among others.
Get to know the following trends below:
1. Automation 2020: Hyperautomation
Hyperautomation takes applications for task automation to the next level. It enables the application of advanced technologies, for example, artificial intelligence (AI) and machine learning, to increasingly automate processes and augment human requirements.
In some cases, it can mean the creation of a digital twin of the organization – allowing visualization of how functions, processes and key performance indicators interact to drive value.
2. Multi-experience is the new experience
From 2020 onward, multi-experience will see the traditional idea of computing evolve from a single point of interaction to include multisensory and multi-touchpoint interfaces, for example, wearables and advanced computer sensors. Over the coming decade, this trend will become what is known as ambient experience.
3. Augmentation gets human
The controversial trend of human augmentation focuses on the use of technology to enhance an individual's cognitive and physical experiences. It comes with a range of social and ethical implications.
Applications include the use of wearables to improve worker safety in the mining industry. In other industries, for example, retail and travel, wearables could be used to increase worker productivity.
4. Greater transparency and traceability
The evolution of technology is creating a trust crisis. Especially as consumers become more aware of how their personal data is collected and used, organizations are increasingly recognizing the risk of storing and gathering data. In any case, many are also using AI and machine learning more to make decisions in place of humans.
This is a further cause of concern, which is driving the need for processes, for example, explainable AI and AI governance. This trend requires attention to these key elements of trust: integrity, openness, responsibility, competence, and consistency. More legislation like the European Union's General Data Protection Regulation (GDPR) is likely to be enacted far and wide in the coming years.
5. Towards viable blockchain
Enterprise blockchain today takes a viable methodology and implements only some of the elements of a complete blockchain. Everyone with permission access sees the same information, and integration is simplified by having a single shared blockchain.
In the future, true blockchain or "blockchain complete" will have the potential to transform industries, and eventually, the economy, as complementary technologies, for example, AI and the IoT begin to integrate alongside blockchain.
6. Greater AI security
Future AI security will have three key perspectives: right off the bat, protecting AI-powered systems, securing AI training data, and training pipelines and machine learning models; secondly, leveraging AI to enhance security defense, and using machine learning to understand patterns, uncover assaults and automate portions of the cybersecurity processes; thirdly, anticipating nefarious use of AI by attackers – identifying assaults and defending against them.
So, these were some of the strategic tech trends of 2020 that you should know for your future.